Workforce Management Specialist
Company: VirtualVocations
Location: Naperville
Posted on: November 6, 2024
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Job Description:
A company is looking for a Specialist, Workforce Management -
Real Time.
Key Responsibilities
Monitor call volumes and analyze staffing needs for program
adjustments
Prepare staffing reports based on client needs and data
analysis
Forecast staffing requirements and recommend headcounts on a daily
basis
Required Qualifications
6 months or more of data analysis experience
High school diploma or equivalent
Solution-oriented mindset
Experience in interpreting and manipulating data for reporting
Computer proficiency
Keywords: VirtualVocations, Mount Prospect , Workforce Management Specialist, Executive , Naperville, Illinois
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