Capability Manager IVR Telephony

Company: VirtualVocations
Location: Naperville
Posted on: October 8, 2024

Job Description:

A company is looking for a Capability Manager, Employer IVR & Telephony to enhance customer and team member interactions through IVR and telephony systems.

Key Responsibilities

Support the execution of the roadmap for IVR and telephony capabilities
Execute priorities for migrating existing IVR and telephony to a single-solution system
Collaborate with various teams to identify business problems and implement solutions

Required Qualifications

4+ years of experience supporting contact center operations
4+ years of experience in data-driven decision making
2+ years of experience using Agile methodology software
2+ years of experience in a change agent role within an organization
Experience in healthcare or financial services is preferred

Keywords: VirtualVocations, Mount Prospect , Capability Manager IVR Telephony, IT / Software / Systems , Naperville, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

Let Naperville recruiters find you. Post your resume for free!

Get Naperville IT / Software / Systems jobs via email.

View more Mount Prospect IT / Software / Systems jobs

Other IT / Software / Systems Jobs

Business Tax Associate - Work From Home - 3+ Yrs Experience Required
Description: OverviewAt Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values (more...)
Company: Intuit
Location: Chicago
Posted on: 10/17/2024

Luthier - Guitar Center
Description: Why Guitar Center Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your (more...)
Company: Guitar Center
Location: Justice
Posted on: 10/17/2024

Assistant Salon Manager - Wheeling Fresh Farms Center
Description: Got shears and a winning attitude Have a yearning to earn and a desire to support other stylists Then let's talk Maybe you're a stylist who wants more responsibility, or you're looking for a
Company: Great Clips
Location: Wheeling
Posted on: 10/17/2024

Salary in Mount Prospect, Illinois Area | More details for Mount Prospect, Illinois Jobs |Salary

Guitar Repair Tech - Guitar Center
Description: Why Guitar Center Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your (more...)
Company: Guitar Center
Location: Woodridge
Posted on: 10/17/2024

Director, Integration Partner
Description: br Want to be a bswifter br bswift's successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their (more...)
Company: Bswift
Location: Chicago
Posted on: 10/17/2024

Staff - Respiratory Therapist
Description: Advocate Aurora Health is seeking a Respiratory Therapist for a job in Justice, Illinois.Job Description Requirements ul li Specialty: Respiratory Therapist li Discipline: Allied Health Professional (more...)
Company: Advocate Aurora Health
Location: Justice
Posted on: 10/17/2024

TRAVEL NURSE RN - CVICU - $2,250 PER WEEK
Description: ViTalent is seeking a travel nurse RN CVICU for a travel nursing job in New Lenox, Illinois. Job Description Requirements ul li Specialty: CVICU li Discipline: RN li Start Date: 11/04/2024 (more...)
Company: Vitalent
Location: New Lenox
Posted on: 10/17/2024

Travel Vascular Tech - $1,720 to $1,873 per week in Chicago, IL
Description: AlliedTravelCareers is working with Host Healthcare to find a qualified Vascular Tech in Chicago, Illinois, 60622 Pay Information 1,720 to 1,873 per week About The Position Host Healthcare is an award-winning (more...)
Company: AlliedTravelCareers
Location: Chicago
Posted on: 10/17/2024

Assistant Salon Manager - In Store Meijer Flossmoor
Description: Got shears and a winning attitude Have a yearning to earn and a desire to support other stylists Then let's talk Maybe you're a stylist who wants more responsibility, or you're looking for a new opportunity (more...)
Company: Great Clips
Location: Flossmoor
Posted on: 10/17/2024

Income Tax Preparer - 2+Yrs Paid Tax Experience Required
Description: OverviewIntuit is seeking Tax Associates for the upcoming tax season. If you have an active PTIN, we would love to connect with you What You Get:Company Benefits: 401 k savings plan with Intuit matching, (more...)
Company: Intuit
Location: Chicago
Posted on: 10/17/2024

Loading more jobs...

Capability Manager IVR Telephony

Didn't find what you're looking for? Search again!

Other IT / Software / Systems Jobs

Log In or Create An Account