Emergency Response Call Specialist
Company: VirtualVocations
Location: Naperville
Posted on: October 12, 2024
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Job Description:
A company is looking for a Personal Emergency Response Associate
to manage incoming calls from elderly and medically-at-risk
individuals.
Key Responsibilities
Respond to incoming calls and triage assistance needs according to
established protocols
Maintain a high level of customer service during all
interactions
Perform off-phone tasks and troubleshoot maintenance alarms as
needed
Qualifications and Requirements
High School diploma or equivalent required (GED)
Previous call center or customer service experience
Basic computer skills and familiarity with Microsoft Windows
Compassion and empathy for the elderly and medically at-risk
individuals
Satisfactory background check and CORI check
Keywords: VirtualVocations, Mount Prospect , Emergency Response Call Specialist, Other , Naperville, Illinois
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here to apply!
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