Support Specialist

Company: VirtualVocations
Location: Naperville
Posted on: October 24, 2024

Job Description:

A company is looking for a Support Specialist to assist customers in combating financial crime.

Key Responsibilities

Field and resolve a wide range of support inquiries related to product usage and technical issues
Own communication with customers, ensuring timely updates and issue resolution
Enhance support processes and contribute to meaningful work in fighting financial crime

Required Qualifications

Strong technical troubleshooting skills, including experience with APIs and SQL
Ability to learn and adapt quickly to new tools and technologies
Experience with coding languages and familiarity with iPaaS solutions is a plus
Professional demeanor with a talent for building rapport with customers

Keywords: VirtualVocations, Mount Prospect , Support Specialist, Other , Naperville, Illinois

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