Treatment Focused Shift Lead - Jefferson County Youth Residential Program (3rd Shift)
Company: Wisconsin Community Services
Location: Watertown
Posted on: November 1, 2024
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Job Description:
Job Responsibilities:Treatment Focused Shift LeadSpecialized
Services Division - Jefferson County Youth Residential Care
CenterWisconsin Community Services (WCS)Position Summary: The
Treatment Focused Shift Lead provides two essential roles within
the Youth Crisis Stabilization Program. The first role is being
responsible for direct care, nurturing and supervision of the
youth. This includes providing supervision of the youth placed in
the program and implementing the daily schedule of activities such
as group educational activities, recreational activities, follow up
individually with youth, and to serve as a mentor and role model
for youth. The second role is being a shift leader to ensure staff
are trained in essential functions of the position, staff are
responding to youth's needs, coaching staff behavior, and all staff
are following the policies/procedures of the Youth Crisis
Stabilization Program. Essential Functions: Provide services that
reflect the objectives of the program and include significant
attention to youth engagement, positive reinforcement, and use of
evidence-based best practices for youth in high-risk, vulnerable
situations. Serve as positive mentor and role model for youth
receiving crisis services. Interact with youth and co-workers in a
positive and therapeutic manner according to the therapeutic milieu
expectations, policy, procedure, training, and agency values.
Responsible for field training new staff, being a role model, and
orientating staff to the Youth Crisis Stabilization Program. Act as
a shift leader to ensure staff are meeting the needs of the youth
in the program. Always provide sight and sound supervision of youth
within assigned staffing ratios of 1:3. Observe, assess, and
document youth activity per agency/ program standards (youth logs,
incident reports, database, etc.) Redirect staff, provide coaching
and share staff-related performance concerns with supervisor
immediately. Attend clinical supervision as required per DHS 34.
Plan and facilitate youth activities/ daily routines to include
specific programming as determined by the Youth Treatment
Specialist Supervisor and/or Clinical Manager. Ensure all policies,
procedures, and protocols are being followed in accordance with the
Department of Health and Human Services, and Jefferson County
operation standards. Role model therapeutic interventions and coach
staff to utilize therapeutic interventions during all interactions
with youth. Closely monitor all documentation requirements.
Administer medication and ensure staff are aware of medication
changes in collaboration with medical providers and nursing staff.
Notify the clinical manager or designee immediately of any changes
in youth's clinical needs or symptoms and carry out clinical
recommendations as directed. Assist with providing coverage for
other shift leads or call-ins for youth treatment specialists.
Attend in-services and training, weekly and monthly staff meetings.
Other job-related duties may be necessary to carry out the
responsibilities of the position. Work as a team and maintain clear
communication with other staff to ensure that the youth receive
high quality care. Attending child/ family team meetings, court
hearings, medical appointments and provide verbal and written input
per program standards. Maintain confidentiality within all written
and verbal communications. Adhere to state certification and County
requirements. Adhere to WCS Policies and Procedures. Other duties
as assigned. Job Qualifications:Knowledge, Skills, and Abilities:
Working knowledge of positive child/youth development; patience and
understanding of difficult life needs; the ability to interact with
escalating youth and/or parents in a calm and professional manner;
ability to follow oral and written instructions; ability to respond
appropriately in crisis situations; proficient with Microsoft Word
and Excel; perform basic computer functions; uses time efficiently
and effectively; ability to multi-task. Minimal Qualifications and
Salary Schedule: A high school diploma or equivalent Prior
supervisory experience preferred. Be at least 21 years old (at
least 2 years older than the oldest resident). At least 4 years of
experience serving youth with mental health needs. Ability to
display cultural competence by responding respectfully and
effectively to people of all cultures, languages, classes, races,
ethnic backgrounds, religions and other diversity factors in a
manner that recognizes, affirms and values the worth of clients.
Knowledge and skills to work with population age 10-17. Valid
driver's license, automobile, and insurance sufficient to meet
agency requirements preferred. Meet all the employee requirements
including references, criminal background check, drug test, and
driver's license check. Other Job Information (if applicable):Work
Relationship and Scope: Reports directly to Youth Treatment
Specialist Supervisor and has contact with a wide variety of
individuals including youth and family members, other program
staff, vendors, and other collateral contacts, neighbors, funders,
Jefferson County, Department of Health and Human Services, school
staff and administrators, staff of youth serving agencies and the
public. Personal Attributes: Follow agency Code of Conduct and
Leadership Code of Conduct; adhere to established policies and
procedures of the agency and of all funding sources; conduct self
in an ethical manner; maintain professional and respectful
relationships with program staff, other WCS staff, youth and all
external persons and agencies involved with service provision;
sensitivity toward cultural, ethnic and disability needs;
demonstrate commitment to agency values and mission. Working
Conditions: State Certified Youth Crisis Stabilization Program
Local travel is required fulfilling essential functions of the
position. Ability to manage youth who have experienced a great deal
of trauma and express trauma through behaviors. Ability to lift 30
pounds. Physical Demands: Duties require possible activity while
monitoring or interacting with youth in the program. Staff may be
required to use physical intervention in extreme situations if
there is immediate physical harm posed to youth or staff. Ability
to lift 30 pounds. Driving may be required.Wisconsin Community
Services is an Equal Opportunity Employer; all qualified applicants
will receive consideration for employment without regard to race,
sexual orientation, gender identity, national origin, veteran,
disability, status or any other characteristic protected by
federal, state, or local law.pm21 PI27fbc2e1e612-25660-32437676
Keywords: Wisconsin Community Services, Mount Prospect , Treatment Focused Shift Lead - Jefferson County Youth Residential Program (3rd Shift), Other , Watertown, Illinois
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